Welcome to BlackBear Sprinkler Repair (“we,” “us,” or “our”). By using our services, you (“customer,” “client,” or “you”) agree to be bound by the following terms and conditions. Please read these terms carefully before proceeding.

1. Services Provided

BlackBear Sprinkler Repair offers sprinkler installation, repair, maintenance, winterization, and related lawn care services. All services are provided as per the customer’s request and as agreed upon at the time of booking.

2. Deposits

All deposits are non-refundable. This ensures we can schedule our team efficiently and dedicate resources to meet your service needs.

3. Cancellation Policy

  • Client-Initiated Cancellations: In case of cancellation, the deposit will not be refunded.
  • Company-Initiated Cancellations: In the unlikely event that we need to cancel or reschedule, we will contact you as soon as possible. Any deposits paid may be transferred to a future service or refunded at our discretion.

4. Payments

  • Payment is due upon completion of the service unless otherwise agreed in writing.
  • We accept cash, credit/debit cards, and other payment methods as specified during booking.
  • Any outstanding balances must be settled before the final completion of the work.

5. Service Guarantee

We take pride in our workmanship. If you are not satisfied with any aspect of our work, please notify us within [number] days of service completion, and we will make every reasonable effort to address your concerns.

6. Liability

While we strive for safety and precision in our work, BlackBear Sprinkler Repair is not liable for damage caused by pre-existing conditions of sprinkler systems, underground utilities, or other unforeseen obstacles.

7. Client Responsibilities

Clients are responsible for marking any known underground utility lines, cables, or irrigation pipes that may not be immediately visible. BlackBear Sprinkler Repair is not liable for damages to unmarked lines.

8. Weather Conditions

Service schedules are subject to change due to adverse weather conditions. We will notify you as soon as possible if any delays occur due to weather, and we will work with you to reschedule promptly.

9. Privacy Policy

We respect your privacy. All personal information gathered during the service process will be kept confidential and used solely for communication related to your service and future offers from BlackBear Sprinkler Repair. We will not share your information with third parties without your consent.

10. Changes to Terms

We may revise these Terms of Service at any time.

11. Contact Information

If you have any questions regarding these terms, or if you need to make any service arrangements, please contact us at:

  • Phone: (801)-473-5026
  • Email: blackbearsprinklerrepair@gmail.com